Browser Compatibility

Experiencing problems with our website? Please review the following information.

Page structure and function problems can be caused by:

  • Unsupported Browser.
  • Accessibility settings in the browser. Zooming, Big Fonts, etc…
  • Browser compatibility settings. Like running IE9 in IE8 mode, etc…

Browser Compatibility (as of 7/1/2020):

Our website has been tested, and works on: 

  • Microsoft Internet Explorer version 11 or Edge
  • Microsoft Internet Explorer - versions 8-10 supported if TLS 1.2 security is manually enabled in Tools > Internet Options > Advanced > TLS 1.2  
  • Google Chrome version 30 or newer 
  • Mozilla Firefox version 27 or newer.
  • Safari version 7 or newer
  • Mobile compatibility is chaotic, but will be supported more in the near future.

We suggest the following steps to remedy problems with browser compatibility:

  • Reset your browser to the default accessibility/compatibility settings. Instructions can be found on the distributor’s website.
  • Upgrade to the newest browser version for your operating system. (Please note that older browsers can pose a security risk, even if they are the newest version for your operating system).
  • Try a different browser.

Our office may look into browser compatibility issues on a case-by-case basis upon request, but will need at minimum the following information:

  • Operating System including major version(Windows 8, OSX Snow Leopard, etc…)
  • Browser including version (Chrome V38.0.2125.111 m, IE V10.0.9200.16736, etc…) Found on "About <browser name>" window.
  • *Optional* A Screen Shot of the problem – because a picture is worth a thousand words.