Experiencing problems with our website? Please review the following information.
Page structure and function problems can be caused by:
- Unsupported Browser.
- Accessibility settings in the browser. Zooming, Big Fonts, etc…
- Browser compatibility settings. Like running IE9 in IE8 mode, etc…
Browser Compatibility (as of 7/1/2020):
Our website has been tested, and works on:
- Microsoft Internet Explorer version 11 or Edge
- Microsoft Internet Explorer - versions 8-10 supported if TLS 1.2 security is manually enabled in Tools > Internet Options > Advanced > TLS 1.2
- Google Chrome version 30 or newer
- Mozilla Firefox version 27 or newer.
- Safari version 7 or newer
- Mobile compatibility is chaotic, but will be supported more in the near future.
We suggest the following steps to remedy problems with browser compatibility:
- Reset your browser to the default accessibility/compatibility settings. Instructions can be found on the distributor’s website.
- Upgrade to the newest browser version for your operating system. (Please note that older browsers can pose a security risk, even if they are the newest version for your operating system).
- Try a different browser.
Our office may look into browser compatibility issues on a case-by-case basis upon request, but will need at minimum the following information:
- Operating System including major version(Windows 8, OSX Snow Leopard, etc…)
- Browser including version (Chrome V38.0.2125.111 m, IE V10.0.9200.16736, etc…) Found on "About <browser name>" window.
- *Optional* A Screen Shot of the problem – because a picture is worth a thousand words.