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Frequently Asked Questions (FAQs)

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General Tax

What are the different types of tax bills? When is my tax bill available? Where can I view my tax bill? How will my property taxes change when I sell my property? When can I expect to receive a corrected tax bill? Where can I find property tax increment amounts for Redevelopment Agencies or Successor Agencies? What are the phone numbers for the departments related to property taxes?
Where Your Taxes Go

How is the Countywide 1% property tax distributed? How is the basic 1% tax allocated for my tax rate area?
Tax Calculations

How is my tax bill calculated? What if I disagree with the tax bill? What tax exemptions are available? How are my late penalties calculated? How can I have my late penalties reduces? Why do I have taxes from prior fiscal years on my tax bill?
Special Assessments

How are my special assessment amounts determined? Who can I contact for more information? What exemptions are there for special assessments? When will a special assessment be removed after a district's approval? What will the special assessment amounts be for the property I am buying?
Tax Rates

How is my tax rate determined? How can I find out more information about the bonds that are part of my tax rate on my tax bill? Where can I view tax rates for different fiscal years? Can I become exempt from paying general obligation bonds? When can I expect to stop paying these bonds?

Tax Payments

Why should I pay my bill before my bill is corrected? How can I make tax payment arrangements?
Refunds

How is my refund calculated? When can I expect to receive my refund? What does this refund description mean? How can I have my refund check replaced? How can I change the payee on this refund? When will I receive a refund for my duplicate payment?
Supplemental Bills

Why am I getting a supplemental tax bill? When will I receive my supplemental bill or supplemental refund? Why am I receiving two supplemental bills?
Warrants (Checks)

I received a check from the county and lost it. What should I do? Our company delivered the goods and/or services to the county and they have forwarded the documents to Accounts Payable for processing. How soon should I receive payment? I found an uncashed check that the County issued to me. It is over six months old. What should I do?
Budget

How can I obtain a copy of the County's & Special Districts' Budget? Our entity is a recipient of Prop. 172 half percent sales tax for public safety allocation, when can we expect our apportionment? Our entity is a recipient of citizens option for public safety (COPS) allocation, when can we expect our apportionment? What is the State Controller Financial Transaction Report (FTR) for Special Districts?

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County Administration Building:
1025 Escobar Street, Martinez, CA 94553
1st Floor: Clerk of the Board
2nd Floor: Human Resources
3rd Floor: County Counsel
4th Floor: County Administration
For all other County departments and offices, see their web pages.

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