Update on County Offices and Services

Please note that because of the Public Health Order, our ability to respond may be limited and delayed. Please be patient. We will do the very best we can to provide service to you. 

See the list below for office updates and any service changes for County Departments. For the latest information, please check with the specific department or program.

Agriculture / Weights & Measures:
Agriculture/ Weights & Measures is open for County business but closed to the public. 

Phone: 925-608-6600
View Agriculture/Weights & Measures for latest updates.

Airports: 
Buchanan Field and Byron Airport remain open for essential operations. Airport administration offices are open but closed to the public. Administration offices hours will be Monday – Friday, 9 am to 4 pm.
Phone: 925 681-4200
Email: airport.team@airport.cccounty.us

Airport Operations Staff will be on duty 7 days a week from 7 am to 11 pm.
Phone: 925-681-4221.
Visit Contra Costa County Airports for latest updates.

Animal Services:
Visit Animal Services for latest updates.
Phone: 925-608-8400
Email: asdweb@asd.cccounty.us

Assessor’s Office:
The Assessor’s Office is closed to the public through May 31, 2020.
Visit Assessor’s Office for latest updates.

Auditor-Controller:
The Auditor-Controller’s Office is open for County business with reduced hours but closed to the public.
Phone: 925-335-8600
Email: info@ac.ccounty.us
Visit Auditor-Controller for latest updates.

Child Support Services:
Please note that our ability to respond may be limited and delayed. Please be patient. We will do the very best we can to provide service to you. Customers can continue to use one of these options to contact us:

Text:  925-268-8429
Phone:  1-866-901-3212
Email:  childsupport@dcss.cccounty.us.
Customer Connect:  http://www.childsup-connect.ca.gov/
Visit Child Support Services for latest updates.

Clerk of the Board of Supervisors:
Starting March 17, 2020 through the duration of the Shelter-in-Place Order, the Clerk of the Board will operate on a modified schedule and will be open Monday - Friday from 10 am to 2 pm.

Email: During non-public hours, please email clerkoftheboard@cob.cccounty.us and a member of our staff will contact you as soon as possible.
Visit Clerk of the Board of Supervisors for latest updates.

Clerk-Recorder/Elections Division:
The Clerk-Recorder-Elections Department remains open to provide essential services, but access to buildings and in-person services is limited. Public access is limited to the Elections Division by appointment only. Elections hours will remain open Monday - Friday from 8 am - 5 pm. Clerk-Recorder Division hours will be open Monday - Friday from 8 am - 4:30 pm.

Phone: 925-335-7800
Email: crwebmaster@cr.cccounty.us
Visit Clerk-Recorder/Elections Division for latest updates.

Conservation and Development (DCD):
We continue to operate nearly all of our services and programs while working remotely and supporting the County’s emergency response efforts. Beginning May 4, 2020, we resumed accepting all types of building and planning applications, issuing all types of permits and conducting inspections on all types of construction. These applications are virtual, as our permit centers are not open to the public.

Phone: Permit Center (925) 674-7200 or General Information (925) 674-7774.
Visit the Department of Conservation and Development for latest updates.

Contra Costa Health Services (CCHS):
Contra Costa County Health Services Department and its Health, Housing & Homeless Services (H3) remain operational.
Visit cchealth.org/coronavirus for latest updates. For other Health Services, visit cchealth.org for service updates.

Health Call Center: 1-844-729-8410 open 8 am - 5 pm, seven days a week. Assistance available in English and Spanish.

County Administration:
County Administration is open for County business, but closed to the public.
Office of Reentry and Justice is open for County business, but closed to the public.
Office of Communications & Media and Contra Costa Television are open for County business, but closed to the public. Contact us at Email: CCTV@contracostatv.org.
Risk Management Office is open for County business, but closed to the public.

District Attorney:
All District Attorney offices are closed to the public at this time. As of now, our phone lines remain open.

Phone: 925-957-2200.
Visit District Attorney website for latest updates.

Employment & Human Services (EHSD):
Employment & Human Services has emergency protocols in place to ensure we deliver the services our customers need, as well as some expedited services for our most vulnerable community members.

Visit Employment & Human Services for latest updates.

Human Resources:
Human Resources Department is open for County business but has limited in-person access to pre-approved appointments only with social distancing protocols. No other in-office services at this time.

New recruitments and referred lists will be limited to positions essential to emergency response requirements. Questions should be emailed to the HR Analysts assigned to each department.

Employees will continue to have access to the online Employee Self Service functions.

Library Services:
All 26 County Libraries remain closed to the public. Patrons have online access eBooks, eAudiobooks, streaming movies, and more.  

Phone: For questions about Library services or account information, contact the library via Chat Monday through Friday from 10 am to 5 pm or call (800) 984-4636.
Visit ccclib.org for latest updates.

Probation Department:
Until further notice, Probation field offices in Antioch, Martinez and Richmond will not be accessible beyond the public lobbies. The Probation Department Field Services Division remains in operation with limited services. Deputy probation officers are on duty and available for contact via telephone.

The West County field services office in Richmond has relocated from 1275 A. Hall Avenue to 3095 Richmond Parkway Suite 210, effective Friday, April 10. The new telephone number for this location is (510) 942-3400.

Personal visitation has been suspended until further notice at the County Juvenile Hall and the Boy’s Ranch. However, essential professional visits will continue with proper health screening beforehand. A health screening tool is being implemented for individuals who are booked into custody at either of these facilities. 

Phone: (925) 313-4000 
Visit Probation for latest updates.

Public Defender:
The Office of the Public Defender in Martinez will remain open. All other offices will remain closed to the public. For a list of Public Defender FAQs, please click here

Visit Public Defender for latest updates.
Visite Public Defender para más información.

Public Works:
Public Works will be limiting activities in public areas to essential business only to comply with the order and to reduce unnecessary person to person contact. This is to help protect our customers and employees. Public Works staff will be available Monday – Thursday 7 am - 5 pm, Friday 7 am – 4 pm, closed 12 pm - 1 pm on Fridays only.

Phone: 925-313-2000
Email: Public Works
Visit Public Works for latest updates.

Sheriff’s Office:
Sheriff’s Office information: cancellation of jail visits because of coronavirus. To prevent the spread of COVID-19 into the Contra Costa County detention facilities, the Office of the Sheriff has temporarily canceled all professional, official, and social visits at the Martinez, West County, and Marsh Creek Detention Facilities. However, attorney visits will continue with access to non-contact visit rooms only. The cancellation will be reassessed as conditions change.

Visit Sheriff’s Office for latest updates.

Superior Court:
Superior Court of California is not a County office. The Contra Costa Superior Court will reopen to the public on May 26, 2020. For specific guidelines and more information, visit Superior Court of California, Contra Costa County.

Treasurer-Tax Collector:
The Treasurer-Tax Collector Office is open for County business, but public access is limited. Beginning May 18, 2020, the office will allow public visits by appointment only. To communicate with the office, please email or contact our Call Center, available Monday through Friday 9 am - 4 pm. For information, visit www.cctax.us

Phone: (925) 957-5280
Email: taxinfo@tax.cccounty.us
Visit Treasurer-Tax Collector for latest updates.

Veterans Service Office:
All office locations are currently closed to public for safety.

Email: Veterans@vs.cccounty.us
Visit Veterans Service Office for latest updates.