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Download the FREE app today!

Go to the App Store to download the app for iPhone and iPad OR go to the Google Play store to download the app for Android smart phones and tablets.

The application requires registration to use, which includes providing an email address.  Select the service, take a photo, provide comments, details about location and then submit.  The submitted request is automatically assigned a unique Work Request number and then sent to the appropriate division of Public Works for follow up. If you need assistance with your Mobile Citizen account please contact us at (925) 313-2000 or email us at:

If you have a request that is an emergency

During business hours (shown below) call (925) 313-2000.

Monday - Thursday 7:00 a.m. to 5:00 p.m. 

Friday 7:00 a.m. to 4:00 p.m. (note: office is closed between 12:00 p.m. and 1:00 p.m.)

 For emergencies after business hours call (925) 646-2441.