Storm Response 2023 Disaster Recovery FAQs

Preguntas Frecuentes sobre la Recuperación ante Desastres de Storm Response 2023.

Should I report damage to my property or business?
Yes. It is very important for us to gather data on damage to private property to determine if the county will qualify for individual and Small Business Administration (SBA) aid.

Individuals and businesses within city jurisdictions should reach out to their city contact to report their damage.  

To report property damage please submit the Damage Survey Form through Microsoft Forms or download a (PDF version). If your property is in unincorporated Contra Costa County and you have additional questions please email DisasterRecovery@so.cccounty.us. If you live in a city, you should reach out to your local city contact.

I have damage to my property; what should I do?
For those who have experienced personal property damage, please contact your insurance company first to determine what resources might be available.  Keep track of the damages and take photos of structural and content damage. The County is also looking into available resources. Please note that Public Works does not remove debris or clean up private property. 

What is the current financial impact to the County? 
In addition to the County Disaster Proclamation, 9 cities and 2 Districts have proclaimed local emergencies due to impact severity within those jurisdictions: Clayton, Danville, Lafayette, Martinez, Moraga, Orinda, Pleasant Hill, Richmond, Walnut Creek, East Bay Park District, and Diablo Sanitation District. Our preliminary estimate of the widespread impact throughout the county, including unincorporated areas, is about $43 million in road and debris cleanup. We expect this figure to change and will assess further once the storms subside.  We will share more information as it becomes available.

When will individual financial assistance be available?
Individual disaster recovery assistance may be available only if specific damage thresholds are met within the county. Securing financial assistance is a lengthy process and should not be expected at this time. Currently, financial assistance is not available for individuals or businesses; however, submitting your damages to your local contact (or submitting the Damage Survey Form for unincorporated areas) will help support the case for individual disaster recovery dollars. 

How should I prepare for future storms?
Sign up for emergency alerts through the Community Warning System at www.CWSAlerts.com. Pay close attention to weather forecasts and conditions if traveling. Make sure to have an emergency kit for everyone in your household with food, clothing, and essential supplies for at least 3 days. More information is available.