The COVID-19 pandemic and shelter in place guidelines have impacted Census Bureau field operations and Census outreach activities.
Census Bureau Updates
The Census Bureau issued a Statement on 2020 Census Operational Adjustments due to COVID-19 indicated the Census Bureau is seeking statutory relief from Congress to allow for an additional 120 calendar days to deliver appropriation counts. This plan would extend the window for field data collection and self-response to October 31, 2020, which will allow for apportionment counts to be delivered to the President by April 30, 2021, and redistricting data to be delivered to the states no later than July 31, 2021.
Read the Statement on 2020 Census Operation Adjustment
Census Bureau has suspended field operations until June 1, 2020. Field operations includes group quarters interviews, hiring new staff, distributing census forms to areas without a mailing address, and knocking on doors.
See COVID-19 Adjusted Operational Timelines (PDF)
The mailing of Census Questionnaires to households who have not responded online is now between April 8th - 30th. This mailing timeframe has been extended from April 8th - 16th due to social distancing requirements at the printing facility and at postal offices.
Questionnaire Assistance Centers and Kiosks will not be open during the Shelter in Place. The Census Bureau’s telephone lines are available in 13 languages to provide, provided below.
Customer Service Representatives are available every day from 4 am to 11 pm Pacific Time
TDD (Telephone Display Device): 844-467-202
Customer Service Representatives are available Monday through Friday from 5 am to 7 pm Pacific Time on the following phone lines:
Chinese (Mandarin): 844-391-2020
Chinese (Cantonese): 844-398-2020
Haitian Creole: 844-477-2020
Outreach efforts have also shifted from census events and canvassing to social media, digital media, and phone banking. If you are interested in assisting in outreach from your home to ensure our communities are counted, please contact Matt.Lardner@cococensus.org