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The original item was published from 5/6/2020 1:30:00 PM to 5/6/2020 2:34:29 PM.

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Posted on: May 6, 2020

[ARCHIVED] COVID-19 Call Centers for Employers and Small Businesses

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The County Workforce Development Board (WDB) has worked with partners to develop resources to help employers and small businesses owners during the COVID-19 pandemic.

The County Workforce Development Board (WDB) and Contra Costa County Board of Supervisors opened a new call center to meet the needs of Contra Costa businesses impacted by the COVID-19 pandemic. The call center was created with the support of the County’s Economic Development arm of the Department of Conservation and Development (DCD) and Employment and Human Services Department (EHSD). Businesses facing an unanticipated decrease in the demand for certain goods and services can reach WDB call center staff who are equipped to provide information and resources for dealing with lay-offs, insurance needs, federal small business loans, and payroll subsidies. The call center team can also assist with tapping into programs to reduce utility costs, access online career training, protect payroll, and other business services.

The COVID-19 Call Center is available at 833-320-1919, Monday to Friday, 8:30 am to 5 pm. Staff are highly trained and knowledgeable, and have extensive experience supporting business leaders and job seekers with education, training, resources, partnerships and public programs.

See the Press Release for more information.

The Workforce Development Board of Contra Costa County has partnered with the California Employers Association to provide Contra Costa County businesses with a NO-COST HR HOTLINE. Providing guidance on: Hiring & Firing Processes, Paid Sick Leave Laws & FMLA, Breaks, Lunches & Overtime, Employee Handbooks, Harassment Prevention, and Remote Workers.

Call No-Cost HR Hotline at 888-599-7645, Monday to Friday, 8:00 am to 5 pm.

See the Workforce Development Board flyer (PDF).

For more resources, visit the County’s COVID-19 Economic Resources.

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