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The original item was published from 1/20/2023 4:58:00 PM to 1/20/2023 10:34:43 PM.

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Posted on: January 18, 2023

[ARCHIVED] Storm Response 2023 Disaster Recovery FAQs

Storm Response 2023 Disaster Recovery FAQs

Here are January storm recovery resources, including FAQs and emergency contacts for County residents. Check back for updates as more information becomes available.

Disaster Recovery FAQs

I have damage to my property; what should I do?
For those who have experienced personal property damage, please contact your insurance company first to determine what resources might be available.  Keep track of the damages and take photos of structural and content damage. The County is also looking into available resources. Please note that Public Works does not remove debris or clean up private property. 

Should I report damage to my property or business?
Yes. It is very important for us to gather data on damage to private property to determine if the county will qualify for individual and Small Business Administration (SBA) aid.

Individuals and businesses within city jurisdictions should reach out to their city contact to report their damage.  

To report property damage please submit the Damage Survey Form through Microsoft Forms or download a (PDF version). If your property is in unincorporated Contra Costa County and you have additional questions please email [email protected]. If you live in a city, you should reach out to your local city contact

What is the current financial impact to the county? 
In addition to the county disaster proclamation, seven cities have proclaimed local emergencies due to impact severity within those jurisdictions: Antioch, Danville, Lafayette, Martinez, Moraga, Richmond, and Walnut Creek. Our preliminary estimate of the widespread impact throughout the county, including unincorporated areas, is about $12 million in road and debris cleanup. We expect this figure to change and will assess further once the storms subside.  We will share more information as it becomes available.

When will individual financial assistance be available?
Individual disaster recovery assistance may be available only if specific damage thresholds are met within the county.  Securing financial assistance is a lengthy process and should not be expected at this time. Currently, financial assistance is not available for individuals or businesses; however, submitting your damages to your local contact (or submitting the Damage Survey Form for unincorporated areas) will help support the case for individual disaster recovery dollars. 

How should I prepare for future storms?
Sign up for emergency alerts through the Community Warning System at Pay close attention to weather forecasts and conditions if traveling. Make sure to have an emergency kit for everyone in your household with food, clothing, and essential supplies for at least 3 days. More information is available.

California Flooding Home Cleanup Hotline: (844) 965-1386
Through Friday, January 27, several relief agencies are staffing a free public hotline to request help cleaning up from the recent flooding. This includes cutting fallen trees; removing drywall, flooring and appliances; tarping roofs; and mold mitigation. This hotline will connect survivors with reputable and vetted voluntary relief agencies that will assist in debris cleanup and mucking out, as they are able. All services are free, but service is not guaranteed due to the expected overwhelming need. (PLEASE NOTE: this hotline cannot assist with social services such as food, clothing, shelter, insurance, or questions about FEMA registration.) 

City Recovery Contacts for the 2023 January Winter Storm

Marcelle Indelicato

Suzanne Iarla

[email protected]

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