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Posted on: April 18, 2023

Contra Costa Public Works Offers New Ways to Request Services

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Contra Costa County Public Works Offers New Ways for Reporting Service Issues in Unincorporated Areas

April 3, 2023, Unincorporated Contra Costa County, CA – The Contra Costa County Public Works Department announces a new service request option called Customer Portal. The Portal allows customers to submit requests for services from a web browser. Customers can register to receive updates about their request or submit anonymously. In addition to the Customer Portal, customers can submit requests for services from their mobile device with the Mobile Citizen app, by downloading it through the App Store or Google Play. Customers can also email [email protected] or call us at (925) 313-2000. For after-hours emergencies call Sheriff’s Dispatch at (925) 646-2441.

“Contra Costa County Public Works is excited to offer another way for our customers to report service issues and request services in unincorporated areas of Contra Costa County,” said Brian Balbas, Public Works Director.

To learn more about requesting services in unincorporated Contra Costa County. Please visit us at:

About Contra Costa County Public Works Department:

Contra Costa County Public Works Department (CCCPWD) maintains over 660 miles of roads, 150 miles of streams, channels, and other drainage and over 150 County buildings throughout Contra Costa County. CCCPWD provides services such as Parks and Recreation, Sandbag Distribution and Flood Control throughout the unincorporated areas of Contra Costa County. CCCPWD operates two airports, Buchanan Field Airport in Concord, and Byron Airport in Byron. For more information about CCCPWD, please visit us at:

Sceen Shot of Customer Portal

Customer Portal screen shot  4 3 23

Contact: Kelly Kalfsbeek 925.313.2115, 925.723.2382


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