I am on e-billing, but I didn’t receive an e-mail telling me my bill is ready. Why not?
There are several reasons why this could happen. Make sure that you are not blocking e-mail from the County and that your inbox is not full. Also verify that the e-mail address on your account is correct. Finally, if there has been a name change in ownership since the parcel number was added to the APN Listing Page of your e-billing account, this parcel number will automatically be removed and will need to be re-added if you want to continue including it in your e-notification. Remember, you can always review your e-Bill at www.cctax.us.

Show All Answers

1. What is an e-Billing?
2. What are the advantages of receiving an e-Bill?
3. How can I sign-up for e-Billing?
4. Do I have to pay a fee for e-Billing?
5. If I enroll in e-Billing, will I continue to receive a paper bill in the mail?
6. I just signed up for e-billing, what happens next?
7. How do I know that I have an e-Bill to pay?
8. I keep records of my paper bills. Can I save copies of my e-Bill?
9. Can I still pay my bill by mail if I receive an electronic bill?
10. Are there other payment options for paying my e-Bill?
11. My e-mail address has changed. How do I redirect my Secured Tax e-notifications to my new address?
12. I have forgotten my user name and/or password. What should I do?
13. Can I switch back to paper bills in the future?
14. Do I have to sign up for e-billing to access my account information online or to pay my bill online?
15. I am on e-billing, but I didn’t receive an e-mail telling me my bill is ready. Why not?
16. Can I have notifications sent to multiple e-mail addresses?
17. I didn’t sign up for e-billing, but I received notice on my tax bill that I did. Why?