You may call us at 925-674-7210 or toll free at 877-646-8314. You can also submit a Code Enforcement complaint online.
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County staff respond to code enforcement complaints according to the impact of the violation on the community. Situations that appear to pose a serious risk to health and safety as well as disabled access complaints are given high priority. Others are pursued in the order in which they are received. For most code complaints a Courtesy Letter is sent out informing the property owner that they may have a code violation and to contact the code enforcement officer. For serious health and safety, disabled access and work being done without a permit, a code enforcement officer is sent out to ascertain if a violation exists and to request remediation. This is initiated with a Notice to Comply letter.
A complaint about a possible code violation is made by letter, e-mail, fax or in person. Please be prepared with specific information such as the address of the property, details of the situation and the length of time you have observed the situation. Contact us at 925-674-7210 or Toll Free at 877-646-8314. You may submit a complaint form online. You may also submit a complaint form by printing and submitting by fax, mail or drop off to the office.
In general, there are no restrictions for construction working hours within Contra Costa County. Occasionally, as a conditional of approval, the Planning Division may restrict days and times of construction to a permit approval. The Planning Division 925-674-7205 retains the information about specific sites.
Illegal dumping is a serious problem in the County. Dumping on public land or streets should be reported to the Contra Costa County Sheriffs Department immediately. Do not approach someone dumping illegally, record the license plate number and vehicle information if it can be done safely and immediately report it to the police. Dumping on private land should be reported to Code Enforcement at 925-674-7210 or Toll Free at 877-646-8314.
Graffiti is a serious problem that creates visual blight and diminishes property values. Graffiti is a crime and should be reported to the Contra Costa County Sheriffs Department. Occasionally, the markings are gang related and promote violence in the area. The quick removal of the graffiti is one of the most effective deterrents of additional “tagging”. Additionally you may contact the following departments; for publicly owned property such as street signs, sidewalks, and freeway underpasses marked with graffiti should be reported to the Public Works department at 925-313-7000. Privately owned property such as the sides of buildings, and fences should be reported to Code Enforcement 925-674-7210 or Toll Free at 877-646-8314.
Abandoned vehicles on public streets, highways and private roads should be reported to the Sheriffs Department. Abandoned vehicles on private property should be reported to Code Enforcement 925-674-7210 or Toll Free at 877-646-8314. In order for the vehicle to be removed from private property it must be determined inoperable. This means it must move under its own power and generally complete.
Registered heritage trees, trees that provide land stability, are of a protected species or size, or provide visual screening/and or privacy are subject to tree removal permits. Each tree removal permit is subject to individual consideration and approved or denied on a case by case basis by the Planning Division. Some factors used to determine tree removal approval include hazardous situations, number of trees on a property, damage to existing structures, and reasonable development. Prior to removing any tree on your property, you are advised to contact the Planning Division at 925-674-7205 to verify your tree does not require a removal permit.
Storage sheds, tool sheds and play houses that have a foot print of less than 120 square feet do not require a building permit however do have other restrictions. . In the event you bring a utility such as electricity or water to the structure, or enclose mechanical equipment such as a well or pool pump, permits are required. Electrical, plumbing and mechanical permits are required for a structure that may not require a building permit. Sheds and playhouses are not permitted to be located in the property setbacks. This is a required open space that separates properties around the perimeter of the property. Setback distances vary based on property zoning. The Planning Division 925-674-7205 will help you determine the set back requirements of your property.
Code Enforcement processes complaints regarding unsecured and abandoned buildings. Contra Costa County Ordinance 720-4 provides the authority and direction to order the proper securing and boarding of dwellings and buildings during temporary periods of vacancy pursuant to a permit, and that dwellings and buildings do not remain vacant and unoccupied for appreciable periods of time. A vacant or abandoned building subject to code enforcement action is defined as a business or residential occupancy that has ceased and whose doors, windows or other openings are broken or missing, so as to allow uncontrolled access to the interior or exposure to the elements. Contact us at 925-674-7210 or Toll Free at 877-646-8314.
Keeping livestock is only permitted in specifically zoned land. Residential property typically only allows raising or keeping “ordinary household pets.” However because the county was once an agriculturally based community, many pieces of land within residential communities have retained legal non-conformance land use that permits the keeping of live stock. The planning department determines the permitted land use for each property within County jurisdiction. Check with the Planning Division 925-674-7205 prior to keeping exotic or farm animals. Report exotic or farm animals in residential areas to Code Enforcement 925-674-7210.
Yes. Everyone is entitled to live in a safe and healthy building. It is strongly recommended that the landlord be notified immediately and given the opportunity to repair the problem prior to contacting Code Enforcement. In the event the landlord does not take action, reporting substandard building conditions to Code Enforcement will get the ball rolling to get these conditions corrected. Fear of repercussions is commonly heard for not reporting substandard conditions in rentals. Complainants anonymity are protected by law. Names and personal information will not be released. Contact us at 925-674-7210 or Toll Free at 877-646-8314.